Who we are
Our website address is: http://positive-anomaly.co.uk/Staging_Environment/CAG.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Intercoms & Entry systems
This policy outlines how Climate Autogates handles personal information when managing intercom and entry systems.
1. Information CollectionWe collect essential details to grant property access, including:
Names, email addresses and Phone numbers.
Access codes or Key fob IDs.
Unit/House numbers.
2. Purpose of Use
Data is used strictly for access control. We add, modify, or delete your details only to ensure the intercom system functions correctly for authorized users.
3. Data Security & Sharing
No Selling: We never sell or lease your data to third parties.
Limited Access: Only authorized technicians manage the database.
Third Parties: Data may be stored on secure servers provided by the intercom hardware manufacturer (e.g., Commtel).
4. Data Retention & Deletion
We delete user information immediately upon request from the property manager or when a resident moves out. Users may contact us at any time to verify or remove their data.
5. Contact Us
For privacy inquiries or to request data removal, please contact Climate Autogates administration.
Our intercom and access control systems automatically generate event logs to maintain the security and integrity of the property.
What is Captured: These logs may record the date, time, and method of entry (e.g., use of a specific PIN, key fob, or mobile app) and, where applicable, video or photographic snapshots of visitors at the intercom.
Purpose: These logs are used solely for security monitoring, investigating unauthorized access, and troubleshooting system errors.
Retention: Log data is stored for a limited period (typically 14–90 days, depending on system capacity and site requirements) and is overwritten automatically unless a specific security incident requires manual export.
Access: Access to these logs is restricted to authorized Climate Autogates Gate Company technicians and designated property management personnel.
